Terms of Service
Last updated / effective: 7 August 2026
These Terms govern your use of Victory Extraction (the "Service"), available at https://victoryextraction.com and as a mobile app. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who we are
The Service is operated by Štefan Letošťák, a sole trader registered in the Slovak Republic (IČO 57190097), place of business Betliarska 3809/22, 851 07 Bratislava-Petržalka. Full details: Imprint. Contact: info@victoryextraction.com.
2. What the Service is
Victory Extraction is a 30-day gamified personal-development program. It includes daily video chapters and tasks, a reflective AI-assisted diary, an AI assistant ("Victor"), a community feed, and progress tracking. Features depend on your plan.
The Service is a self-improvement and educational product. It is not a healthcare, medical, psychological, or counselling service (see Section 9).
Digital content information (Act 108/2024): the Service is provided online as a software-as-a-service. Functionality: access to the 30-day program, diary, AI assistant, and community via a web browser and our mobile apps, requiring an account and an internet connection. Compatibility: a current mainstream web browser, or a supported iOS/Android device for the app; offline features require a prior download. Interoperability: you can export your data as JSON from your profile. We apply no technical protection (DRM) that restricts use beyond normal account authentication.
3. Eligibility and age
You must be at least 16 years old to use the Service. If you are under 18, you confirm that you have permission from a parent or guardian to use the Service and to make any payment, and that they agree to these Terms on your behalf. By creating an account you confirm that you meet these requirements.
4. Your account
- Provide accurate information and keep your password confidential.
- You are responsible for activity under your account.
- You may sign in with email/password or with Google or Apple.
- Notify us promptly of any unauthorized use.
5. Plans, price, payment, and trial
- We offer the plans shown on our pricing page. The current price is displayed before you pay.
- Free start ("Prologue"): new accounts start with a free five-day period. No payment method is required and nothing is charged. You do not choose a plan to begin, and there is nothing to cancel — if you do nothing, the free period simply ends and the paid features stop. Some features are reserved for paid plans during this period; what is included is shown before you sign up.
- One-time payment: you are charged only if you choose to buy a plan, and then a single payment for lifetime access to it. There is no automatic recurring subscription, no renewal, and no charge at the end of the free period.
- On the web, payments are processed by our payment provider (Stripe). In our mobile apps, purchases are made through the Apple App Store or Google Play, which act as the seller (merchant of record) for that purchase and apply their own refund policies.
- We never receive or store full card details.
- Taxes may apply depending on your location.
- Refunds and your right of withdrawal are described in Refunds & Withdrawal.
6. Right of withdrawal (EU consumers)
If you are an EU consumer, you have 14 days to withdraw from a distance contract. Because the Service is a digital service supplied immediately, at checkout you expressly request that we begin at once and acknowledge the consequences. If you then withdraw within the 14 days, you may be required to pay an amount proportionate to the part of the Service already provided up to the moment you notify us — you do not lose the right outright. Details and the model withdrawal form (and our online withdrawal tool) are in Refunds & Withdrawal.
We confirm your contract — including the record of your express request and acknowledgement — by email (a durable medium) after purchase.
7. Acceptable use
You agree not to misuse the Service. The full rules — including what is prohibited in the community — are in the Community Guidelines. In short, do not break the law, infringe others' rights, upload harmful or illegal content, attempt to breach security, scrape or reverse-engineer the Service, or resell access.
8. Your content, licence, and moderation
- You keep ownership of content you submit (diary entries, posts, media).
- You grant us a limited licence to host, store, process, and display your content only as needed to operate the Service (for example, showing your community posts to other users, or sending your diary to AI providers where you have consented).
- Moderation (DSA): we may review, restrict, hide, or remove content, and suspend accounts, where content breaks these Terms or the law. We operate a reporting mechanism and, where required, provide a statement of reasons and a way to appeal. See Community Guidelines.
8.1 Zero tolerance for objectionable content and abusive users
There is zero tolerance for objectionable content or abusive behaviour in the community. By submitting content you agree not to post material that is offensive, obscene, hateful, harassing, violent, sexually explicit, or otherwise objectionable, and not to behave abusively towards other users. Accounts that do so may be suspended or terminated without notice.
To enforce this, the Service provides:
- Automated screening. Text, display names, and images are screened automatically before they are published; content assessed as objectionable is refused.
- Reporting. Every post and comment can be reported from inside the app, and AI-generated output (reflections and assistant replies) can be reported the same way.
- Blocking. You can block another user at any time. Blocking is mutual and immediate: neither of you will see the other's posts, comments, or notifications anywhere in the community. You can undo it in your profile at any time.
- Action within 24 hours. We aim to review reported content and act on it — including removing content and removing the user who posted it — within 24 hours of the report. Content reported by several users may be hidden automatically while awaiting review.
- Contact. Reach us any time at info@victoryextraction.com (see Imprint).
9. AI features and important disclaimer
The Service uses AI to generate diary reflections and assistant ("Victor") responses. You acknowledge that:
- AI output is automatically generated, may be inaccurate, and is for self-reflection and general information only.
- The Service and its AI do not provide medical, psychological, diagnostic, therapeutic, legal, or financial advice, and are not a substitute for a qualified professional.
- If you are in crisis or need help, contact a qualified professional or emergency services.
10. Intellectual property
The Service, including its content, videos, design, and software, is owned by us or our licensors and protected by law. We grant you a personal, non-transferable, non-exclusive right to use the Service for its intended purpose. You may not copy, redistribute, or create derivative works from our content except as allowed by law.
11. Availability, changes, suspension, and termination
- We aim to keep the Service available but do not guarantee uninterrupted operation.
- We may change or discontinue features. Where a change materially reduces what you paid for, applicable consumer rights apply.
- We may suspend or terminate accounts that breach these Terms or the law.
- You may stop using the Service and delete your account at any time from your profile.
12. Disclaimers and limitation of liability
- To the extent permitted by law, the Service is provided "as is" and "as available".
- Nothing in these Terms excludes liability that cannot be excluded under Slovak/EU law (including mandatory consumer rights and liability for intent or gross negligence).
- Subject to the above, our total liability arising from the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
13. Indemnity
You agree to cover reasonable losses we incur because you misused the Service or breached these Terms or the law, to the extent permitted by applicable consumer law.
14. Governing law and disputes
- These Terms are governed by the laws of the Slovak Republic, without prejudice to mandatory consumer-protection rules of your country of residence.
- EU consumers may contact the Slovak Trade Inspection (SOI) as the body for alternative dispute resolution. See Refunds & Withdrawal. (The EU Online Dispute Resolution platform was discontinued on 20 July 2025.)
15. Changes to these Terms
We may update these Terms. We will post the updated version with a new date and, for material changes, notify you in-app or by email. Continued use after changes means you accept them.